Many things can send projects off track, but one of the main ones is poor people and behavioural skills. This applies right across the board, interactions between employers, subcontractors, client, suppliers etc. All have the potential to go pair shaped and negatively impact the project.
Increasingly we are being asked to assist people with their interpersonal and behavioural skills for just that reason. It is an avoidable problem and with a sometimes-simple solution creating a positive impact on the overall projects, not an expensive investment.
The assumption companies often make is that people they promote automatically have people skills and they don’t need support developing those skills.
This couldn’t be further from the truth.
Dealing with people is complex and at times chaotic, especially in busy project environments. For many of the people we work with, it’s just a matter of refocusing some behaviour and setting them on a new path. Sometimes some base behaviours or beliefs can be challenged and these can quickly make a very positive impact on the individual. After all, anyone who is promoted into a leadership or management role didn’t get there from malicious intent. I’m absolutely sure they want to be and do the best they can for themselves and the organisation they represent. Sometimes the translation of that best intent is misconstrued and can turn septic quickly.
Technical Skills & People Skills are both equally important.
Technical skills are important, people skills are important, but pulling together a team where these two characteristics are outstanding is not a given. People do need training and development to build competencies in both areas if you want them to lead. Poor people skills can derail your project just as quickly as poor technical skills.
For more information on how you can develop your people contact us on (08) 6336 8620 or email info@careerlife.net.au
Dr Susan Roberts says: