In my 30 something years in Management and Leadership roles I’ve been psychologically sliced and diced so many different ways I’m not sure if I’m Arthur or Martha. There are so many options out there, especially with the explosion of the internet, and it is hard to figure what to use, where and how. [...]
Handling conflict or tension arising from: words that should not have been said, faulty assumptions about why someone has behaved the way they have, disagreement about decisions made, differences in personality, beliefs and backgrounds, or ambiguity in role and direction is never easy, especially if you are a party in the conflict. However, a conflict [...]
Achieving productivity and financial targets are generally top priorities for business leaders. Provided service and/or product orders are being maintained at optimal levels, targets that are not being met by employees over a sustained period are likely to elicit ‘why’ questions from line managers. This article outlines likely employee responses in terms of what matters [...]
Q & A with Eric Schwarz on the Change Diagnostic Index What is the Change Diagnostic Index? The Change Diagnostic Index© (CDI) identifies and measures behaviors, perceptions, and attitudes that emerge in a collection of individuals in response to a change initiative. The index provides a monitor of an organisation's ability to function effectively [...]
What is the Changing Gears program? In a nutshell Changing Gears is about celebrating our ageing workforce, transitioning them from full-time work with dignity and assisting their employer organisations with that process. It has evolved over several years and we work across the country and across all sectors. We've had around 7000 mature-age employees [...]
There is no fence – you just think there is. Often one of the main barriers to achieving something in our life is our own thinking. When faced with changes or transitions we often remain fixed in our views and thoughts with regards to what is possible. We see some of our clients creating obstacles [...]
There was a time when I knew every single person that I was connected to on LinkedIn personally. I still know about 80% or more. As an experienced coach and the daughter of a master networker, I fully understand and actively promote the importance of connecting and networking. I was raised on the concept and [...]
For such a topical subject, it is surprising how little organisations are paying attention to it. Is it because its not seen as an operation imperative? Are people oblivious to the consequences? Or is it just on the ‘too hard’ basket. Many organisations we speak to are very ‘intellectually’ interested in investigating the issue, but [...]
While the CEO, manager, supervisor or leader is critical to setting the direction or goals, long term success depends upon a team approach. A poorly performing team breeds competing agendas and turf politics, while an integrated high performing team brings organisation coherence and focus. A good team begins with a collection of strong and talented [...]
Really? Well, maybe. The relationship between an employee and his or her employer has a lot of similarities to a romantic relationship. It starts with a spark of interest, there’s a period of courtship and, if all goes well, years of mutually beneficial partnership. Of course it can all go wrong and end in [...]
Dr Susan Roberts says: